Shipping and Delivery:
We take great care in delivering our products to you, hence we partner with good courier companies to ship your orders. We ship your orders within 2-3 working days of order placement. You can expect your order to be delivered to you in 2-3 working days in major cities and 4 to 7 days for other location. You can track your order online once it is dispatched for delivery. In the unlikely event we are unable to deliver any items in your order, be assured that you will not be charged for that item in case of Cash on Delivery payment, or full amount charged for the item will be refunded in case of online payments. We are committed to delivering your order accurately, in good condition, and always on time.
Return & Refund Policy:
Returns our policy lasts 4 days. If 4 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If you believe that if the packaging is tampered with or damaged, please refuse to take delivery of the package, and call our Customer Care or email us at info@loverx.in, mentioning your order reference number. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Even if the customer is not satisfied with the quality or any damaged products have been arrived, please take photos of the products and email us. If you are returning without any valid reason we won't except the return. You can exchange the product with other product on our website, for the same we refuse to return the amount you paid. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
Cancellation Policy:
You can cancel your order before the product has been shipped by mailing us at info.loverx@gmail.com or you can contact our customer care. Your entire order amount will be refunded. In case the item you have ordered has been shipped but has not yet been delivered to you, you may still cancel the order online. Your refund will be processed once we receive the originally ordered item back from the courier.